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Terms of Service

Last updated: July 1, 2026

The service

Livia is an AI-powered real estate platform that helps agents and their clients search property listings, generate insights, and share curated briefings. By using Livia you agree to these terms. If you use Livia on behalf of a brokerage or other organization, you agree on its behalf too.

Acceptable use

You agree not to:

  • Use listing data for anything other than identifying properties you may be genuinely interested in
  • Scrape, resell, or redistribute listing data or platform content
  • Attempt to bypass authentication, rate limits, or access controls
  • Post abusive, unlawful, or misleading content in comments or shared pages
  • Interfere with the operation or security of the service

Listing data disclaimer

Property information is sourced from MLS data feeds and other third parties. It is provided for personal, non-commercial use, is not guaranteed to be accurate, complete, or current, and may change without notice. Nothing on Livia is an offer to buy or sell property, brokerage advice, or a substitute for professional real estate, legal, or financial advice. Verify all details independently before making decisions. AI-generated insights may contain errors and should also be independently verified.

Shared briefing links

  • Agents are responsible for the content they share, including the listings selected, notes, and any branding images attached to a briefing.
  • Clients who interact with a shared briefing should understand that their feedback — views, reactions, tour requests, and comments — is visible to the agent who sent the link. See the Privacy Policy for details.
  • Agents may revoke a shared link at any time; revoked links stop working.

Accounts and termination

You are responsible for activity under your account and for keeping your sign-in methods secure. We may suspend or terminate accounts that violate these terms, abuse the service, or create risk for other users. You may stop using Livia and request account deletion at any time.

Limitation of liability

Livia is provided “as is” without warranties of any kind. To the fullest extent permitted by law, Livia and Lab378 are not liable for indirect, incidental, or consequential damages, or for decisions made in reliance on listing data or AI-generated content. Our total liability for any claim is limited to the amount you paid us for the service in the twelve months before the claim arose.

Changes to these terms

We may update these terms at any time; the date at the top of this page reflects the current version. Continued use of the service means you accept the updated terms.

See also our Privacy Policy.

Livia

Transforming the way people find and move into their dream homes with AI-powered solutions.

Part of the Lab378 Family

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MLS Data Disclaimer

Based on information submitted to the MLS GRID by Middle Tennessee Regional Multiple Listing Service as of 7/15/2026, 9:33 PM UTC. All data is obtained from various sources and may not have been verified by the broker or MLS GRID. Supplied Open House Information is subject to change without notice. All information should be independently reviewed and verified for accuracy. Properties may or may not be listed by the office/agent presenting the information.

IDX information is provided exclusively for consumers' personal non-commercial use, that it may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. Data is deemed reliable but is not guaranteed by MLS GRID, and the use of the MLS GRID Data may be subject to an end-user license agreement prescribed by the Member Participant's applicable MLS if any and as amended from time to time. Property locations as displayed on any map are best approximations only and exact locations should be independently verified.

AI Technology Disclaimer

This platform utilizes artificial intelligence technology to provide recommendations, insights, and assistance. While we strive for accuracy, AI systems may occasionally generate incorrect or incomplete information (known as "hallucinations"). All AI-generated content, recommendations, and analysis should be independently verified. Users are advised to confirm all property details, legal information, financial calculations, and other critical data with qualified professionals before making any decisions. Livia and its AI systems are not substitutes for professional real estate, legal, or financial advice.

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